IP4 City Privacy Policy

This policy explains how IP4 City handles account details, contact requests, IP lookup activity, service operations, cookies, payments, and support channels.

Last updated: 2026-04-27

Information Collection Information Usage Lookup and service data Payments Information Protection Retention and rights Cookie Usage Third Party Disclosure Contact Information

Information Collection

IP4 City may collect information submitted through registration, contact forms, account workflows, purchases, support requests, and administrative service actions.

Information Usage

Information may be used to operate IP lookup features, improve geolocation coverage, answer support requests, process transactions, secure accounts, and send service-related messages.

Lookup and service data

IP lookup requests, IPv4 ranges, country and city metadata, ASN details, source names, timestamps, and operational reports may be stored to provide and audit the service.

Payments

If paid features are enabled, purchases may be tracked with payment order metadata such as pack, amount, currency, provider status, account identifier, and timestamps.

Information Protection

The service uses limited access, configuration isolation, and encrypted transport where applicable to protect sensitive information and operational data.

Retention and rights

Account, lookup, payment, contact, service, and audit records are kept only as long as needed for service operation, security, accounting, troubleshooting, or legal obligations. Users can use the contact channel to request access, correction, or deletion where applicable.

Third Party Disclosure

Personally identifiable information is not sold. Operational partners may process data when they help run hosting, analytics, payments, email, support, security, or compliance workflows, or where disclosure is legally required.

Contact Information

If there are any questions regarding this privacy policy, use the contact form. Contact page